FAQ
DAYS OF OPERATION:Wet Tacos. is available for events during the Food Truck season (Apr thru Nov)
WHAT TYPE OF EVENTS DOES WET TACOS SERVE? We enjoy bringing the Wet Taco experience to all sorts of special events. Grad Parties, Birthdays, Weddings, Company Meetings, Church gatherings – any event where people are hungry for a good time and a great burger.
IS THERE A MINIMUM FOR A FOOD TRUCK EVENT? Yes, our food/bev minimum for all events is $3000 (approximately feeds up to 150 people). For Hosted events, additional service charges, sales tax, & travel fee may apply.
WHAT IS THE DIFFERENCE BETWEEN 'HOSTED', 'PRIVATE', AND 'PUBLIC' EVENTS? Basically, it’s just who is paying for stuff. A Hosted event is paid for in full by the event host and the event guests can keep their wallets tucked away. For both Private and Public events, each guest will pay for her own grub. The difference is a Private event is for invited guests only (for example, a company party) while a Public event is open to everybody (such as a carnival or street fair).
IS THERE A TRAVEL FEE? For events that are outside the Twin Cities area, we may charge a travel/mileage fee to cover labor, utilities and fuel. For events within the Twin Cities metro area there is no travel fee.
HOW MUCH IS WET TACOS SERVICE CHARGE? SHOULD I PAY AN ADDITIONAL GRATUITY? Service charges are typically 10% for catered events. Gratuity is an additional 10%, but more can be added at client’s discretion.
DO I NEED TO PROVIDE A PERMIT FOR WET TACOS TO CATER MY EVENT? Some cities and counties in the Twin Cities metro area may require a permit for food trucks. Fees typically range from $50-$200. Generally permits are not required for events held on residential property. If your event is taking place in a city that requires a permit and we do not already have one on file, the cost of the permit may be included as part of the event fee. Please check your city for its requirements.
DOES WET TACOS PROVIDE UTENSILS, TRASH CANS, AND NAPKINS? Yes!
WHEN IS THE TOTAL DUE? A down-payment equal to 50% of the estimated cost is due at the time of contract signing to hold the date. The balance will be billed 3 days prior to the event and you will get the receipt the day of the event.
HOW FAR IN ADVANCE SHOULD I BOOK MY EVENT? We cannot always guarantee open time slots, so the sooner you book the quicker you can secure the date. In most cases we need to book at least four (4) weeks in advance to properly schedule staff for the event. Please fill out our Request Form so we can save a spot for you and contact you to discuss.
I FILLED OUT A REQUEST FORM. DOES THAT MEAN MY EVENT IS BOOKED? No, it is just a request. Once we receive your request, we will do our best to hold the date while we contact you to discuss details. Once we have agreed to terms, we will send you a contract. Your event will be officially booked once the contract is signed and the down-payment has been received. Our events are generally booked on a first come, first served basis.
WHAT IS YOUR CANCELLATION POLICY? IS MY DEPOSIT REFUNDABLE? Wet Tacos requires a 50% deposit to secure any event. If you decide to cancel your event (for a reason other than bad weather):
30 or more days prior to the event date, the full deposit will be refunded
7-30 days prior to event, ½ of the deposit will be refunded
6 days or less prior to event, the full deposit will be retained by Wet Tacos.
Raincheck policy: If your event cannot be held due to weather or acts of God, Wet Tacos will work with you to reschedule the event to a different available date as close to the original date as possible.
WHAT ABOUT PARKING? Client must verify in advance that we are allowed to park at the event location site. If we arrive at the event site and, for any reason, Wet Tacos is unable to park at the event, all monies for the event, in full, will be retained by Wet Tacos.
WHAT FORMS OF PAYMENT DO YOU ACCEPT? Wet Tacos accepts cash, credit cards.